We've Got You Covered
Every vaporizer that we sell is backed by the full manufacturer's warranty. If there is ever a warranty issue, we will pay shipping both ways. We offer the most customer friendly policies in the vaporizer industry and this is one of the best ways to show it.
The process is simple:
We may ask you to contact the manufacturer for troubleshooting, but only if we think that they may be able to provide additional insight.
Storz & Bickel and Herbalizer handle the warranty themselves.
For the other vaporizers that we sell you can use the warranty through us or with the manufacturer directly. It's your choice. Just so you know, we are usually faster and cheaper than through the manufacturer. We're trying to make your life a little easier.
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