We want you to be more than happy with your purchase from Planet of the Vapes, we want you to be thrilled! If for any reason you are not fully satisfied, you can return your purchased items, even if used, for a full refund or store credit within 14 days. Unopened, unused merchandise can be returned within 30 days.
Please note: at this time, our easy return policy applies to US customers only.
Free US Shipping
Free shipping on orders of $25 and above
Planet of the Vapes offers free shipping on all orders over $25.00 within the United States.
Portable vaporizers and most accessories are shipped with 1-3 business day (1st class) shipping. Larger (desktop) vaporizers are shipped with 1-5 day service.
For more details on shipping, see this page. Track your existing order status here.
The POTV Experts are here to help
Our team of friendly experts is happy to answer any questions you may have. Whether it’s related to your order or if you are looking for advice on which vaporizer best suits your needs, don’t hesitate to reach out any time. The preferred and fastest way to get in touch with us, is via our customer support desk.
Visit the POTV-Blog for the latest vaporizer reviews, user guides, comparisons and more.
This dab tool for the Planet of the Vapes ONE is great for using your vape with stickier substances. We include one of these and a concentrate pad with your ONE, but if you need an extra or a replacement, this is the perfect option.