We're sorry but due to state legislation we cannot ship products to Maine, Nevada or Massachusetts at this time. If you'd like to be kept up to date, please let our customer services team know and we'll update you if this changes.
Free US Shipping
Free shipping on orders of $25 and above
Planet of the Vapes offers free shipping on all orders over $25.00 within the United States.
Our orders are shipped via USPS Priority Mail.
For more details on shipping, see this page. Track your existing order status here.
100% Satisfaction Guarantee
We want you to be more than happy with your purchase from Planet of the Vapes, we want you to be thrilled! If for any reason you are not fully satisfied, you can return your purchased items, even if used, for a full refund or store credit within 14 days. Unopened, unused merchandise can be returned within 30 days.
Please note: at this time, our easy return policy applies to US customers only.
World Class Customer Service
The POTV Experts are here to help
Our team of friendly experts is happy to answer any questions you may have. Whether it’s related to your order or if you are looking for advice on which vaporizer best suits your needs, don’t hesitate to reach out any time. The preferred and fastest way to get in touch with us, is via our customer support desk.
Visit the POTV-Blog for the latest vaporizer reviews, user guides, comparisons and more.