100% Satisfaction Guarantee
Vaporizers
We want you to be more than happy with your purchase from Planet of the Vapes, we want you to be thrilled! If you're not completely satisfied with your purchase, you have the option to return your used items within 14 days for a refund, store credit, or exchange. Please be aware that returns for refunds may incur a fee (Restocking fee - $10 and Shipping fee - $10). Items that are unopened and unused can be returned for a refund or store credit within 30 days.
Accessories
We only accept accessories for returns if they are on the same order and being returned with your vaporizer under our 14-day satisfaction guarantee policy. Or if they are unused and unopened within 30 days of receiving.
For more details and instructions, see this page.
Please note: at this time, our easy return policy applies to US customers only.