PAX 2 Vaporizer

Hi Louisa, In regards to product use, I think we may be able to help with that. All vapes have their own unique learning curves that they may not be covered in the user manual. I'm going to send you a link from our blog. Pay particular attention to your draw technique. Very short, quick, cigar-like puffs works best with this vape along with a very fine grind, a FULLY loaded oven, and a firm tamp. Make sure that you are holding your Pax upright when inhaling. Also please give it about 20 seconds to heat soak after your Pax has reached it's set temp. Link: https://www.planetofthevapes.com/blogs/blog/pax-2-tips-and-tricks The most common mistakes people make with a vape like this is to either pack it less than full, pack it loosely, and/or sucking too hard. Any one of these three things can kill the vapor production. You should also familiarize yourself with the cooling technology inside. If you set it down or don't touch it to your lips (with the recessed mouthpiece) it will start to cool down after 30 seconds to preserve your herbs. Once you pick it up it rapidly heats the oven to get it back up to vaping temperature. Also, please know that your Pax is designed to be very stealthy and they accomplish that not only by it being very pocket-friendly in design but also by limiting vapor production as compared to other vapes while at the same time, allowing you to feel the effects of whatever herbs you are vaporizing. Please keep us posted as to how things are going. Take care, Larry

Hi Lance, The outside surfaces of the Pax can get pretty warm, especially near the oven area. Try holding it with your hand rather than with your fingers to help dissipate some of that heat. Some people are just more sensitive to this kind of heat than others so if you feel that your Pax is just not right fo you, please contact us here: .https://www.planetofthevapes.com/pages/contact-us to discuss a possible exchange to another vape that will run a bit cooler. With best regards, Larry